Hiring For uS Healthcare Process – Voice Process

1 - 6 Years
Noida

Job Description

Dear All,

We have urgent openings for US healthcare Voice process for Noida Location.

Role : Process Associates.
Experience : 0-6 Yrs
CTC : 5.2lpa
Location : Noida
Education : Any Graduate.
Shift Timing : Night Shift.
Both side Cab facilities available..


Job Description:
Make outbound calls to existing customer to gather information
Update the member accounts in the backend basis the requirement
Meet customer requirements through first contact resolution
Clarify customer doubts; probe and confirm understanding of requirements or problem
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
Listen attentively to customer needs and concerns; demonstrate empathy
Confirm customer understanding and provide additional customer education as needed
Prepare complete and accurate work notes and update customer file

For More details Call @
Pushp Ranjan  - 9667205343
Email : naukri3@idctechnologies.com
 

Salary: INR 2,75,000 - 5,50,000 PA.

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

IDC TECHNOLOGIES SOLUTIONS INDIA PVT LIMITED

IDC TECHNOLOGIES SOLUTIONS INDIA PVT LIMITED
View Contact Details+

Recruiter Name:Pushp Ranjan

Contact Company:IDC TECHNOLOGIES SOLUTIONS INDIA PVT LIMITED

Telephone:9667205343

Address :C-22/26, Sec-57, NOIDA, Uttar Pradesh - 201301,India