Education Counsellor, Customer Care Executive, Tele Caller

1 - 4 Years
Noida

Job Description

JD

Designation : Educational Counselor

Job Description & Responsibilities

-To handle walk-ins at the center and counseling students for the services available.

-To provide information about the courses to the enquiries.

-To convert the enquiries into registration.

-To focus on sales and collection target of the center.

-To maintain system and create daily sales report.

- Follow up with Enquiries what have positive response.

-Make TelephoneCalls for Follow up

- Convert course enquiries into admissions.

- Achieve Target and Develop Business

- Excellent communication &presentation skills

- Well versed English communication

- To speak with aspiring students and give them the right career options for Graduate and Post Graduate courses.

- Inform, educate andcounsel students/parents for the right courses

- To convince students and be able to generate the interest towards highereducation.

- To generate leads so as to facilitate themselves in achieving sales targets

- To maintain high standards of quality and accuracy at all levels

- Online leads generate and convert in to business.

Assisting and supporting the management by meeting and communicating with visitors, prospective parents, general public and others.

Should be able to give all the information of all the courses available and also guide them to the students to choose the right one.

-Voice Process

Salary: INR 1,75,000 - 2,50,000 PA.

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Training

Role:Voice & Accent Trainer

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

IDC TECHNOLOGIES SOLUTIONS INDIA PVT LIMITED

IDC Technologies, Inc is a Premier Technology Services Organization with primary focus in IT services. A flexible working model (Fixed bid / T&M / Resource level support), Best-in-Practice solutions with accelerators and highly capable multi-disciplinary technology
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Recruiter Name:Rajeev Ranjan

Contact Company:IDC TECHNOLOGIES SOLUTIONS INDIA PVT LIMITED

Reference Id:AimanHR@123