Desktop Support Engineer Noida Location

1 - 3 Years
Mumbai, Bengaluru

Job Description

Day to day troubleshooting for Incidents & Problems reported by users and timely update in the ticket logging tool
Troubleshooting desktop / laptop OS issues
Troubleshooting of e-mail client related issues
Troubleshooting printer / scanner related issues
Install antivirus software and check virus definition auto updates on desktops / laptops which have failed automatic update
Install approved patches onto desktops / laptops which have failed automatic update
Troubleshoot print queue related issues
Handle I M A Cs ( p r e - approved, low impact Install, Move, Add and Change)
Ability to quickly analyse & diagnose technical problems
Independently generates solutions based on analytical, technical skills and business knowledge. Mentor and train other team members
Notice Period : 15 days
Education : Any graduation,
Education Type : Regular

Salary: INR 1,00,000 - 2,00,000 PA.

Industry:IT-Software / Software Services

Functional Area:IT Software - Application Programming, Maintenance

Role Category:Admin/Maintenance/Security/Datawarehousing

Role:Technical Support Engineer

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

IDC TECHNOLOGIES SOLUTIONS INDIA PVT LIMITED

IDC TECHNOLOGIES SOLUTIONS INDIA PVT LIMITED
View Contact Details+

Recruiter Name:Rajeev Ranjan

Contact Company:IDC TECHNOLOGIES SOLUTIONS INDIA PVT LIMITED

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