Desktop Support Engineer Mumbai Location Field Work

2 - 3 Years
Mumbai, Bengaluru

Job Description

  • Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards
  • Provides advice and guidance to colleagues regarding incidents
  • Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance
  • Identify, log and resolve technical problems with software applications or network systems
  • Identify potential changes and system improvements to present to senior team leaders for consideration and implementation
  • Ensure that work is carried out within agreed service levels and in accordance with department guidelines
  • Create, maintain, and distribute reports of progress to senior leadership
  • Migrating servers from Windows XP to Windows 7 or higher platform
  • Maintain client databases with up to date solutions and clear record of activities
  • Explain and document technical issues in a clear way to clients
  • Use call logging system to accurately record telephone requests.
  • please do not apply wipro or wipro ex. employees.
  • we are loocking out for immediate joinners.

Salary: INR 1,50,000 - 2,50,000 PA.

Industry:IT-Software / Software Services

Functional Area:IT Hardware, Technical Support, Telecom Engineering

Role Category:Technical Support

Role:Technical Support Manager

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

UG:Diploma - Any Specialization, B.Tech/B.E. - Any Specialization, B.Com - Commerce, B.Sc - Any Specialization

Company Profile

IDC TECHNOLOGIES SOLUTIONS INDIA PVT LIMITED

IDC TECHNOLOGIES SOLUTIONS INDIA PVT LIMITED
View Contact Details+

Recruiter Name:Rajeev Ranjan

Contact Company:IDC TECHNOLOGIES SOLUTIONS INDIA PVT LIMITED

Send a Query

Please provide your email address

Please enter your query

Supported Formats: doc, docx, rtf, pdf Max file size: 2MB

Please agree to the terms and conditions to continue.